Acrolinx Guides Improvements to Documentation Readability & Consistency

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The Problem
Schneider Electric has authoring teams in several worldwide locations who handle their technical documentation. English was chosen as the source language for all documentation. Because both native and non-native speakers created content, quality and style varied greatly.

The Solution
Schneider Electric integrated customized grammar and style rules for global English into Acrolinx content optimization software. As an automated copy editing system, Acrolinx is deployed at two stages of the content creation process. First, the technical authoring teams use the software to check the content they create. In a second stage, Schneider Electric uses the software to run preliminary checks before sending the documents to the internal reviews.

Acrolinx delivered the best results in terms of identifying new terms and user friendliness. It offered the best support for authors in their respective environments. Since the implementation of Acrolinx, we already managed to standardize the language of our English content. Quality is clearly improving, while the number of errors is constantly decreasing. The data from the reporting capabilities of Acrolinx proves those results.

Silke Köhler – International Process Manager for Technical Publication and Translation, Schneider Electric Industry

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The Company

Between energy generation and its usage, Schneider Electric provides technology and integrated solutions to optimize energy usage in markets like energy & infrastructure, industry, data centres, buildings and residential. With a unique portfolio in electrical distribution, industrial automation, critical power & cooling, building management and security, Schneider Electric is the only global specialist in energy management and a world leader in energy efficiency.

With more than 130,000 employees in over 100 countries, Schneider Electric leverages its people diversity as a strength to understand its customers and the world we are living in. In 2012, Schneider Electric achieved revenue of $24 billion. Schneider Electric is committed to helping its customers to “Make the most of your energy.”

Facts & Figures (January 2013)
Terms in database: approx. 1000
System users: 80