Driving Customer Experience with One Voice
A key goal for business leaders is offering superior customer experience (CX). And while a lot goes into delivering outstanding CX, great content is almost always at the core.
The challenge for larger organisations is how to deliver content that’s consistently useful, personalised, aligned to strategy, and in the correct brand voice — no matter who’s creating it.
Join us for breakfast and a roundtable discussion during and around the corner from the Adobe Summit in London. Learn from top business leaders like Hutchison 3G about their CX strategies. Hear about the steps they’re taking to drive better customer journeys with one voice.
May 16, 2019
7:30 am – Registration
8:00 am – Kick-off
9:30 am – Finish
Aloft London Excel (2 minutes walking distance from the Adobe Summit in the ExCel)
Meeting Room Tactic 1+2
Royal Victoria Dock
One Eastern Gateway
London E16 1FR
Don’t hesitate to contact Ina Franke if you’ve any questions.
We hope to see you there!