The New Consumer Duty requires your firm to focus even more on consumer outcomes, but what does that mean?
It means you need to communicate clearly, understand which products are for which consumers, and provide great customer service. And you need to prove your efforts to the FCA. Each of these critical efforts hinges on the ability to create audience-focused, clear, and concise content.
Acrolinx will help you improve content clarity, align content to specific audiences, improve the customer service experience, and provide the insights you need to show the FCA you’re meeting compliance.
Learn more in our brochure.