About us

Meet Acrolinx

The amazing content company.

Meet the platform

Meet the company that made the platform

Acrolinx is a company where science, technology, and language unite. It all started with world-leading experts in natural language processing who set out to solve tough content challenges for large organizations. 

We solved those challenges by creating an AI-powered software platform that improves the quality and effectiveness of enterprise content.

Did you know?

The name Acrolinx is built from the Ancient Greek word “ἄκρος” (akros) and the word “links.”  ἄκρος means “the best” or “the most.” The idea behind the name is that content is the link between companies and their customers — not to mention within the enterprise itself.

We help our customers build the best content that connects people across the globe, and “links” to your business goals. 

After surveying more than 100 people worldwide, the name Acrolinx was a clear winner. Hooray!

We want to revolutionize enterprise content

Our mission

We envision a world connected by amazing content. So our mission is to supercharge the billions of enterprise content touchpoints that power the global customer experience.

The platform maximizes the value of your content, boosts its quality and effectiveness, and gives you time and money back to reinvest in other higher value activities.

Our people

We’re Luminary Linguists. Scientists of Sentences. Grammar Geeks. Content Crafters, Support Superheroes, Technical Troubadours, Code-conspirators.

We help some of the world’s most valuable brands meet complex content challenges at immense scale — across writers, languages, and cultures. And we have fun while doing it!

Headquartered in Berlin, with offices in the US, our employees work from over 16 countries around the world.

What makes us, us?

Our company values

We’re committed to our customers. Our customers are our greatest source of pride, and our collective reason to go to work every day.

We respect and care about everybody. We’re committed — both in and out of the workplace — to promote respect, dignity, fairness, caring, equality, and self-esteem.

We do what we say we’ll do. We focus on keeping and exceeding our commitments, and being fair and honest with the people around us.

We’re creators. We have a natural love of making and innovating. We use our strategic vision, curiosity, creativity, and experience to continually improve the value of everything we do.

We thrive together. We’re aligned as a team and we work across departments (and oceans) to create impact and value for our customers.

We lead with urgency and agility. We believe that doing our best means we need to evolve quickly and be flexible when a new challenge arises.

Corporate responsibility at Acrolinx

We’re committed to becoming a more sustainable business.

Together with our investors, our customers, and our employees, we share the firm belief that it takes action from all of us to achieve peace and prosperity for people and the planet.

We’ve developed a sustainability framework that aligns with our company values and focuses on three main areas: the environment, diversity and inclusion, and social responsibility. 

Our entire organization is committed to taking action and investing in these initiatives.

Our contribution

Trusted by the leaders

Compliance at Acrolinx

We understand that compliance isn’t just a checkbox; it’s a cornerstone of our commitment to sustainability. Compliance aligns our operations with the highest ethical and environmental standards. This isn’t just about meeting legal obligations — it’s about being a good corporate citizen and holding ourselves and our suppliers accountable for our actions.

Our dedication to compliance strengthens our relationships with employees, customers, and stakeholders and underscores our pledge to conduct business with integrity. Join us in navigating a sustainable future, where compliance is more than a requirement — it’s a testament to our shared values and our vision for a better, more responsible world.

Whistleblowing Policy

Our Whistleblowing Policy guarantees safe, trustful, and quick handling of reported misconduct or observed breaches of our values, policies, and/or laws. We’re partnering with NAVEX EthicsPoint for the collection and processing of cases.

The policy aims at protecting the person reporting a case and potential witnesses from retaliation, providing a framework within which Acrolinx handles misconduct. It applies to any Acrolinx stakeholder: employee, alumni, customer, vendor, and partner.

Compliance resources

For more information relating to Acrolinx’s compliance policies, please see the resources below:

Get in touch with compliance@acrolinx.com if you have any questions or would like to make a report.

Our history

Follow the Acrolinx journey!

Meet the management team

Volker Smid

Chief Executive Officer

Volker Smid

Chief Executive Officer
Volker Smid is the CEO of Acrolinx and has over 25 years of management experience in the technology and media industry. Before joining Acrolinx, as the CEO of Searchmetrics, Smid contributed his extensive knowledge of the online sector to drive the ongoing international expansion of the Berlin-based group. Before his time at Searchmetrics, Volker Smid was the Head of Digital & Technologies at the Holtzbrinck Publishing Group, CEO of Hewlett-Packard GmbH, Vice Chairman of BITKOM, President EMEA and Asia/PAC at Novell Inc. in London, SVP Sales Midmarket Parametric Technology in Boston, Munich, and Tokyo and SVP at POET Inc. in San Mateo, California.

Britta Mühlenberg

Chief Operating Officer

Britta Mühlenberg

Chief Operating Officer
As Chief Operating Officer, Britta leads Acrolinx’s customer division by ensuring customer retention and satisfaction, and all people-related activities and processes from the talent development and acquisition of employees. Britta has more than twenty years of leadership experience in human resources and operations and she currently leads Acrolinx in aligning to evolving global frameworks such as environmental, social and governance, sustainability, and compliance strategies. She is also responsible for overseeing IT operations, policies and business applications, InfoSec, and Site Reliability Engineering.

Prior to joining Acrolinx, she was the Chief Operating Officer at Searchmetrics, after serving as its Vice President of Human Resources. Before Searchmetrics, she worked in several different HR and people roles at Grand Hyatt Berlin and Höffner Möbelgesellschaft, and was an HR-focused Management Consultant at Accenture. Britta has a record of building, developing, and nurturing high-performance teams. She brings a deep understanding of the importance of caring for an organization and its people, particularly during high-growth periods.

Shane Cumming

Chief Revenue Officer

Shane Cumming

Chief Revenue Officer
Shane Cumming is Acrolinx’s Chief Revenue Officer, responsible for alignment and execution across all aspects of the company’s go-to-market model. He leads new business sales, expansion with existing customers, as well as Acrolinx’s partner strategy. Shane brings over 20 years of leadership experience in the technology sector. Before joining Acrolinx, he held leadership roles in start-up, mid-size, and large technology organizations, including IBM, Intentia, Lawson, Infor, and Confirmit. He holds a Bachelor of Commerce from Queen’s University, Canada.

Jörn Woywat

Chief Financial Officer

Jörn Woywat

Chief Financial Officer
As Chief Financial Officer, Jörn Woywat is responsible for managing the financial aspects of Acrolinx. He brings over 20 years of financial management experience at high-growth technology businesses. Prior to Acrolinx, Jörn held several positions as VP of Finance and CFO at software companies including Asdis, Swyx, and Schad. He holds a degree in Business Administration from the University of Göttingen.

Stefan Kamphausen

Senior Vice President, Engineering

Stefan Kamphausen

Senior Vice President, Engineering
With a degree in Physics from the University of Göttingen, Stefan adds over 20 years of software development and engineering leadership to the Acrolinx team. He started his professional career implementing and publishing AI algorithms, which were applied to pharmaceutical research, financial, and medical data analysis. He also worked in enterprise software development, including SAP. Stefan joined Acrolinx in 2012 and oversees the engineering team. He is also an Open Source advocate and contributor, an author, a conference organizer, and is very fond of Linux, Lisp, and Emacs.

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