About us

Meet Acrolinx

The amazing content company.

Meet the platform

Meet the company that made the platform

Acrolinx is a company where science, technology, and language unite. It all started with world-leading experts in natural language processing who set out to solve tough content challenges for large organizations. 

We solved those challenges by creating an AI-powered software platform that improves the quality and effectiveness of enterprise content.

Did you know?

The name Acrolinx is built from the Ancient Greek word “ἄκρος” (akros) and the word “links.”  ἄκρος means “the best” or “the most.” The idea behind the name is that content is the link between companies and their customers — not to mention within the enterprise itself.

We help our customers build the best content that connects people across the globe, and “links” to your business goals. 

After surveying more than 100 people worldwide, the name Acrolinx was a clear winner. Hooray!

We want to revolutionize enterprise content

Our mission

We envision a world connected by amazing content. So our mission is to supercharge the billions of enterprise content touchpoints that power the global customer experience.

The platform maximizes the value of your content, boosts its quality and effectiveness, and gives you time and money back to reinvest in other higher value activities.

Our people

We’re Luminary Linguists. Scientists of Sentences. Grammar Geeks. Content Crafters, Support Superheroes, Technical Troubadours, Code-conspirators.

We help some of the world’s most valuable brands meet complex content challenges at immense scale — across writers, languages, and cultures. And we have fun while doing it!

Headquartered in Berlin, with offices in the US, our employees work from over 16 countries around the world.

Diversity & inclusion at Acrolinx

At Acrolinx, we embrace diversity as a catalyst for change – in our global offices and in our supply chain. We believe that it makes us a better, more innovative company. 

We’re strengthening the talent at Acrolinx with a greater focus on diversity and inclusion. Acrolinx welcomes employees from diverse backgrounds such as language/linguistic ability, ethnicity, nationality, sex, sexual orientation, gender identity and expression, class, religion, disability, age, military status, visa status, economic status, and geographic location. 

Acrolinx also acknowledges that diversity cannot exist without inclusion and accessibility, and we commit to growth in all areas. 

Interested in joining the team? Check our careers page for open positions.

See open jobs

Trusted by the leaders

Did you know…

Acrolinx is a participant of the United Nations Global Compact initiative — a voluntary leadership platform committed to taking responsible business action to create the world we all want. We’re aligning our operations and strategies with ten universally accepted principles in the areas of human rights, labor, environment, and anti-corruption. We’re also taking action in support of UN goals and issues embodied in the Sustainable Development Goals (SDGs).

Our history

Follow the Acrolinx journey!

Meet the management team

Volker Smid

Chief Executive Officer

Volker Smid

Chief Executive Officer
Volker Smid is the CEO of Acrolinx and has over 25 years of management experience in the technology and media industry. Before joining Acrolinx, as the CEO of Searchmetrics, Smid contributed his extensive knowledge of the online sector to drive the ongoing international expansion of the Berlin-based group. Before his time at Searchmetrics, Volker Smid was the Head of Digital & Technologies at the Holtzbrinck Publishing Group, CEO of Hewlett-Packard GmbH, Vice Chairman of BITKOM, President EMEA and Asia/PAC at Novell Inc. in London, SVP Sales Midmarket Parametric Technology in Boston, Munich, and Tokyo and SVP at POET Inc. in San Mateo, California.

Ulrich Callmeier

Chief Technology Officer & Chief Operating Officer

Ulrich Callmeier

Chief Technology Officer & Chief Operating Officer
As CTO and COO, Ulrich Callmeier leads all R&D, Engineering, and Product Management for Acrolinx. He has more than 15 years of experience designing and implementing advanced natural language processing systems and holds a master’s degree in Computer Science with a minor in Computational Linguistics from Saarland University. Prior to Acrolinx, Ulrich helped lead the development of a new natural language analysis component for customer self-service software provider YY Technologies in Mountain View, CA, and was also part of the research staff at Saarland University.

Christopher P. Willis

Chief Marketing Officer & Chief Pipeline Officer

Christopher P. Willis

Chief Marketing Officer & Chief Pipeline Officer
Christopher P Willis is Acrolinx’s Chief Marketing Officer, responsible for all aspects of the company’s Marketing strategy. He brings over 20 years of experience growing companies in the technology sector. Before joining Acrolinx, Willis held leadership roles in marketing, creative, technical, and business development at companies including Perfecto, Pyxis Mobile, KPMG-CT, ModelGolf, and Cambridge Technology Group. Willis is a recognized thought leader, and is active within industry groups dedicated to the growth and health of Marketing Technology and the verticals he serves. He holds a BA from Gettysburg College.

Britta Mühlenberg

Chief People Officer

Britta Mühlenberg

Chief People Officer
As Chief People Officer, Britta oversees all people-related activities, communication, and processes. With over two decades of leadership experience in human resources and operations, she leads the company in aligning to evolving global frameworks such as environmental, social, corporate governance, and sustainability programs. Prior to Acrolinx, she was the Chief Operating Officer at Searchmetrics, after serving as its VP of Human Resources. Before Searchmetrics, she worked in several different HR and people roles at Grand Hyatt Berlin and Höffner Möbelgesellschaft, and was an HR-focused Management Consultant at Accenture. Britta has a record of building, developing, and cultivating high-performance teams. She brings a deep understanding of the importance of caring for an organization and its people, particularly during high-growth periods.

Shane Cumming

Chief Revenue Officer

Shane Cumming

Chief Revenue Officer
Shane Cumming is Acrolinx’s Chief Revenue Officer, responsible for alignment and execution across all aspects of the company’s go-to-market model. He leads new business sales, expansion with existing customers, as well as Acrolinx’s partner strategy. Shane brings over 20 years of leadership experience in the technology sector. Before joining Acrolinx, he held leadership roles in start-up, mid-size, and large technology organizations, including IBM, Intentia, Lawson, Infor, and Confirmit. He holds a Bachelor of Commerce from Queen’s University, Canada.

Jörn Woywat

Chief Financial Officer

Jörn Woywat

Chief Financial Officer
As Chief Financial Officer, Jörn Woywat is responsible for managing the financial aspects of Acrolinx. He brings over 20 years of financial management experience at high-growth technology businesses. Prior to Acrolinx, Jörn held several positions as VP of Finance and CFO at software companies including Asdis, Swyx, and Schad. He holds a degree in Business Administration from the University of Göttingen.

Stefan Kamphausen

VP, Engineering

Stefan Kamphausen

VP, Engineering
With a degree in Physics from the University of Göttingen, Stefan adds over 20 years of software development and engineering leadership to the Acrolinx team. He started his professional career implementing and publishing AI algorithms, which were applied to pharmaceutical research, financial, and medical data analysis. He also worked in enterprise software development, including SAP. Stefan joined Acrolinx in 2012 and oversees the engineering team. He is also an Open Source advocate and contributor, an author, a conference organizer, and is very fond of Linux, Lisp, and Emacs.

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