Case Studies

SAP

Acrolinx Enhances SAP Content Quality

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The Problem
Before Acrolinx was introduced, the quality of SAP’s product information varied widely. Because employees around the world were creating content in two source languages (English and German) – sometimes even in the same document – customers often perceived their content as disjointed. SAP wanted to establish a standard to enable them to speak with one voice.

The Solution
Acrolinx automatically checks the content for terminology, spelling, grammar, and style, and guides writers to make improvements. Acrolinx incorporates detailed style rules and integrates with a wide array of writing tools. The resulting content is more readable, more consistent, and feels like it comes from one company.

We introduced Acrolinx because this product offered the most scope for customization to meet our specific requirements. You can incorporate very detailed and specific style rules into the language checking. – Melanie Wells, Support Engineer Language Technology, SAP AG

The Company
Headquartered in Walldorf, Germany, SAP is the leading provider of enterprise software. Since it was founded in 1972, SAP has developed into the world leader in enterprise software through innovation and growth. Thanks to its applications and services, more than 251,000 customers worldwide are able to operate profitably, constantly adapt to new demands, and grow sustainably.

Facts & Figures (March 2013)
Style and grammar rules: 200 for English, 100 for German
Users: 1,000

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