Technical writers in Siemens’ Power Generation Services division need to make sure that their documentation meets high quality requirements, enabling the customer to install Siemens turbosets. The biggest difficulty has been achieving consistency in terms of terminology and style in the extensive manuals, often comprising thousands of pages. To meet this challenge, Siemens was searching for a linguistic tool that could help establish a terminology and introduce a controlled company language.
Siemens implemented the Acrolinx content creation platform because of its AI-based analysis, easy-to-follow guidance, and integrations for multiple authoring environments. Today, Acrolinx helps technical writers create customer-oriented content and, thus, paves the way for a successful digitalization process. Acrolinx Scores and Analytics show that content quality and consistency have improved measurably since writers started optimizing their content with Acrolinx.