Acrolinx performs a thorough review of privacy, security, and confidentiality practices before engaging any sub-processors. We require all vendors to enter into data protection agreements with us that govern their processing of personal data.
|Full Legal Name
|Contact Information 1
|Rackspace International GmbH and its affiliates
|1 Fanatical Place
City of Windcrest
San Antonio, TX 78218
|Management of cloud hosting resources and (virtual) servers, provision of cloud hosting resources
|Amazon Web Services, Inc.
|410 Terry Avenue North
Seattle WA 98109
|Provision of cloud hosting resources
|177 Huntington Avenue Ste 1703
Boston, MA 02115-3153 USA
|Software tutorials and related aggregated statistics
|150 Mathilda Place, Suite 300
Sunnyvale, California 94086
|620 8th Ave, 45th Floor
New York, NY 10018
|Log aggregation and analysis
|Cogniteev SAS 2
|3 Impasse Rudolf Diesel
|OnCrawl, a Saas Service provided by Cogniteev SAS, includes a web crawler and a log file analyzer
|Microsoft Ireland Operations Limited3
|One Microsoft Place
South County Business Park
Leopardstown Dublin 18 D18 P521
|Cloud Services or Software, including cloud infrastructure and a range of generative capabilities for text based on large language models.
|101 Townsend Street
San Francisco, CA 94107
|Web application firewall, CDN and DDoS protection.
|1100 15th Street NW, Floor 4
Washington, DC 20005 USA
|Customer success communication management
|Acrolinx North America Inc.
|2352 Main Street, Suite 303
Concord, MA 01742
|Support in sales, administration, and customer service
|Fodina Language Technology AB4
|Teknikringen 7583 30 Linköping
|Assistance in sales, customer support, and customer servicing for client (optional, please see footnote)
1 Subject to change without notification.
2 Only applies to Acrolinx customers who use Content Cube.
3 Effective March 2024. The use of this sub-processor applies to Acrolinx customers who use Acrolinx’s generative AI services.
4Only if customer has booked a service package that includes the service partner.
When there are changes to the list of sub-processors handling our customers’ personal data, we’ll update this page. If you’d like to be notified when we add a new sub-processor, please contact us at firstname.lastname@example.org and we’ll add you to the email list.
Last updated February 2024