Some of the biggest challenges organizations face are proving the value of KCS and creating a steady stream of effective and readable knowledge articles.
It’s not enough that your writers reliably create new articles. They need to make sure their content is helping customers independently solve problems, and be motivated to proactively fill knowledge gaps.
Acrolinx enables customers to understand your knowledge articles, by guiding creators to write consistent, accurate, and readable content.
Learn how Acrolinx helps you:
- Streamline your content workflows with automation and immediate feedback on knowledge articles
- Scale your KCS initiative
- Benefit from meaningful metrics to measure your progress