Join Acrolinx Head of Customer Success Mike Provenzano and Gainsight Customer Experience leader Dan Steinman for an interactive discussion about how you can measure and analyze the customer experience you provide — so you can continue to improve it.
You’ll learn:
- Why an organizational commitment to outstanding service is a must
- How analysis can help you foster alignment, clarity, and progress with your CX
- The inflection points you should monitor to keep your experiences strong
Presented by
Mike Provenzano
VP, Customer Success
Acrollinx
Dan Steinman
General Manager, EMEA
Gainsight